Refund Policy

1. There will be a contract between you and us when your online booking is confirmed.
    
2. You, or any member of your party, may cancel your booking at any time. Written notification by mail or fax (not e-mail) from the 'lead name' on the booking must be received at our offices. Please click here for our address.
    
3. The person making the booking accepts the contract on behalf of all members of your party and is responsible for making sure they accept the contract. We can't accept bookings from anyone under the age of 18.
    
4. The deposit is non-refundable.
    
5. If you have cancelled your booking within eight weeks of the start date of your holiday no refund will be paid.                         
6. The Damages/Cleaning Deposit will only be refunded if the property if left in the same clean and tidy condition in which it is found, ie, All washing up done and kitchen tidied, oven/hob/microwave cleaned, barbeque cleaned, floors swept and moped, beds stripped down with linen removed and left in correct bedrooms, rubbish put in correct bins etc. Small damages, eg, smashed mug/glass will not incur a penalty, but please notify us.

For full details of our cancellation policy please refer to our Terms and Conditions.